System Status

All Systems Operational

About This Site

This is the FIS Accounting Data as a Service™ status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you would like to receive updates of any status changes, please click the “Subscribe to Updates” button in the top-right of this page. We recommend subscribing with a shared email address or group alias, such as product@yourcompany.com. This not only ensures that your team remains informed of announcements or downtime that may impact your Railz account or integrations, but also helps keep these important messages out of your Spam and Promotions folders.

As always, if you are experiencing any issues, don't hesitate to get in touch with us at support@railz.ai.

Authentication API ? Operational
90 days ago
100.0 % uptime
Today
Railz API ? Operational
90 days ago
100.0 % uptime
Today
Railz Dashboard™ ? Operational
90 days ago
100.0 % uptime
Today
Railz Connect™ ? Operational
90 days ago
100.0 % uptime
Today
Railz Sites™ ? Operational
90 days ago
100.0 % uptime
Today
Cloud Accounting Integrations ? Operational
90 days ago
100.0 % uptime
Today
FreshBooks Operational
90 days ago
100.0 % uptime
Today
Dynamics 365 Business Central Operational
90 days ago
100.0 % uptime
Today
NetSuite Operational
QuickBooks Online Operational
90 days ago
100.0 % uptime
Today
Sage Business Cloud Operational
90 days ago
100.0 % uptime
Today
Sage Intacct Operational
Wave Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Intuit Developer Group OAuth APIs Operational
90 days ago
100.0 % uptime
Today
Intuit Developer Group QuickBooks Online API Operational
90 days ago
100.0 % uptime
Today
Intuit Developer Group QuickBooks Payments API Operational
90 days ago
100.0 % uptime
Today
Intuit Developer Group QuickBooks Sandbox Operational
90 days ago
100.0 % uptime
Today
On-Premise Accounting Integrations ? Operational
90 days ago
100.0 % uptime
Today
QuickBooks Desktop Operational
90 days ago
100.0 % uptime
Today
Banking Integrations ? Operational
90 days ago
100.0 % uptime
Today
Plaid Operational
90 days ago
100.0 % uptime
Today
Plaid API - Production Operational
Plaid API - Sandbox Operational
Commerce Integrations Operational
90 days ago
99.97 % uptime
Today
Shopify API & Mobile Operational
90 days ago
99.97 % uptime
Today
Sandbox Operational
90 days ago
100.0 % uptime
Today
API Documentation Operational
90 days ago
100.0 % uptime
Today
Data Synchronization Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - This incident has been resolved.
Oct 30, 10:00 EDT
Monitoring - A fix has been implemented, we are monitoring the situation to any corner cases.
Oct 29, 17:08 EDT
Identified - The issue pertains to a WAF with FIS IDP (login provider). We are actively working with the concerned team to resolve this on priority.
Oct 29, 14:20 EDT
Investigating - We are currently investigating the issues with Dashboard login.
Oct 29, 13:01 EDT
Oct 29, 2025
Oct 28, 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 23:54 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 28, 23:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 28, 21:30 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 27, 11:31 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.